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>Attention Students, Parents and Faculty: Blackboard is here to support you. From our "Ask Dr. C" support discussion forums, available 24 hours a day, to online reference material, a student knowledge base and more, Behind the Blackboard is the perfect supplement to your campus helpdesk! Of course, if your campus helpdesk is having difficulty resolving your issue we stand ready to work with your local system administrator to quickly and effectively resolve your issue. To see the resources we have for Students, visit our Support for Students page. Faculty resources can be found in our Support for Faculty, Instructors and Designers page.
Students and faculty are no longer required to log in to Behind the Blackboard.
Again numerous Faculty are experiencing a "resource not found" error when students attempt to log into their courses, please review the directions below to attempt to fix this problem.
Some of you might be experiencing a “resource not found error” when students attempt to log into your course. Here is a possible solution for this problem.
1. Go to the control panel and open up the customization tab. Then click on enrollment options
2. Look for your course enrollment options and make sure you have the box checked that says self enrollment and not the box that says instructor/system administrator.
3. Then make sure that you have selected dates for the self enrollment and that these dates are not the same date.
4. Click submit
5. Then go to the course properties area and check and make sure the course is selected as available.
6. Scroll down the page and check the box that says "set dates" and make sure you have set the dates for its availability and specifically select these dates in the boxes.
Leaving any of these dates blank seems to cause a problem. Check these two items and see if you have any success. Since you are already there you might want to also check and make sure your course is categorized correctly.
Good Luck if you have any questions please email me.
Some of you might be experiencing a “resource not found error” when students attempt to log into your course. Here is a possible solution for this problem.
1. Go to the control panel and open up the customization tab. Then click on enrollment options
2. Look for your course enrollment options and make sure you have the box checked that says self enrollment and not the box that says instructor/system administrator.
3. Then make sure that you have selected dates for the self enrollment to last and that these dates are not the same date.
4. Click submit
5. Then go to the course properties area and check and make sure the course is selected as available.
6. Scroll down the page and check the box that say set dates for make sure you have set the dates for its availability and specifically select these dates in the boxes.
Leaving any of these dates blank seems to cause a problem. Check these two items and see if you have any success. Since you are already there you might want to also check and make sure your course is categorized correctly.
Good Luck if you have any questions please email me.
Accessibility information can be found at http://access.blackboard.com.